FAQ

  1. What makes Zenova products unique?
    We combine ergonomic design with premium materials, rigorously tested for real-life comfort and durability.

  2. How do I track my order?
    You’ll receive a tracking link via email/SMS as soon as your order ships.

  3. Do you offer free shipping?
    Yes! Orders over [X amount] ship free. Otherwise, flat-rate shipping starts at [X price].

  4. How do I clean my Zenova [product]?
    Most items require simple wiping (massagers) or machine washing (pillows). Detailed care guides are included.

  5. Is the laptop stand tablet-compatible?
    Yes! It securely fits devices from 7" to 17" with adjustable silicone grips.

  6. What’s covered under warranty?
    1-year protection against manufacturing defects. Accidental damage isn’t included.

  7. What if my item arrives damaged?
    Email support@zenova.com within 7 days with order # and photos. We’ll replace it immediately.

  8. Can I return a product if it doesn't work for me?
    Yes! We offer 30-day hassle-free returns. Just contact us at support@zenova.com to initiate the process.

  9. How can I get the best results from my Zenova product?
    Check the included user guide for pro tips, or visit our YouTube channel for tutorial videos on maximizing your product's benefits.